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Gitlab ‘Your password expired. Please access GitLab from a web browser to update your password.’

I just fixed a very obscure error in Gitlab of ‘Your password expired. Please access GitLab from a web browser to update your password.’ This error would appear during SSH operations, and in various log files in /var/log/gitlab. Also XHR requests to the server got that response.

Nowhere in the GUI was it visible that anything expired. It’s about a gitlab that linked to a Windows Active Directory.

It turned out that in Postgres table ‘users’, of hundreds of users, 5 had ‘password_expires_at’ set to somewhere in 2014. I guess in a recent update they started checking that field.

To fix it, I did:

sudo -u gitlab-psql /opt/gitlab/embedded/bin/psql -h /var/opt/gitlab/postgresql -d gitlabhq_production
update users set password_expires_at = null where password_expires_at is not null;


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